FAQ

What are the shipping costs?
Shipping within Ireland is done via regular post and the cost is €4.
Shipping for Europe & the U.K is via International Express post with tracking and costs €12.50.
Shipping for the rest of the world is €14 via International Express post with tracking.
This provides an item history, which details the progress of the item from acceptance to delivery making sure it will reach you. The tracking information will be emailed to you on day of dispatch. Estimated shipping times 5-7 working days.
*Note: There is no additional charge when you buy more than one piece.

How long will my order take to arrive?
Unless I am away on holiday orders are dispatched within 2-3 days. Special orders could take up to 2 weeks to complete. The delivery times are dependent on the post service.

Do you take commissions?
I am happy to accept commissions for unique personalized pieces of jewellery. These items may be designed either by the customer or myself according to your individual wishes, including particular styles or woods.

Do you accept returns?
If you are not entirely satisfied with your piece, I offer a full refund (less shipping costs) on any item, if returned unused in its original packaging within 14 days of receipt.

What payment methods do you accept?
All payments can be completed using most debit or credit cards.
You can also make payments via Paypal or Direct Bank Transfers.

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